FAQ

Frequantly Ask Questions

Do You Have Questions ?

If you work in the fashion industry, chances are you work with textiles almost constantly. .“You want cotton, silk, wool or rayon?” Usually, a person going to the shop for buying fabric gets asked this pretty general question, almost always. It is a very very important question but too bland.

You can get in touch with us via our online form in the Contact Us section or call  +9716 7318807 | @ info@silverthreaduae.com  and one of our professional customer service representatives will be happy to assist you.

SILVER THREAD aims to meet customers’ needs and requirements, therefore, we do not have a minimum order size.

Each purchase has to be concluded with customer satisfaction in mind. This is the basic principle on which we operate. In order to achieve this, we gladly offer potential customers samples of the uniform they would like to purchase. Of course, in order to cover our operating costs, the sample will be subject to a small fee, which is refunded upon confirmation of the order.

Each order has to be concluded with customer satisfaction in mind. This is the basic principle on which we operate. Our client has fully access to our design team to explain their requirements to get digital artwork option before physical sample.

How long will it take to prepare the order from the time of the agreement?

Customers can fully-customize their garments to meet the requirements of their different businesses.

 

With each order, we supply clear instructions on how to best care for your garments and prolong their life.

At SILVER THREAD, we make sure to use high-quality material to produce the end product. All our fabrics are lab certified by SGS for several criteria, including safety and color permanence.

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